Rückenwind plus Website Privacy Policy
Effective December 2025
Welcome to the Rückenwind plus website. The following privacy policy applies to the use of our website and the services offered thereon. This privacy policy informs you about the collection of personal data during your visit to this website. By using this website, you agree to the processing of your personal data in accordance with this privacy policy.
The collection and processing of your personal data are carried out in compliance with applicable data protection laws and requirements, in particular the Federal Act on Data Protection (FADP) and the Data Protection Ordinance (DPO).
Furthermore, Rückenwind plus disclaims all liability for the use of this website.
Rückenwind plus generally offers its services only in Switzerland and is aimed exclusively at persons residing in Switzerland.
Controller
Rückenwind plus AG
Quellenstrasse 5
CH-5330 Bad Zurzach
Data Protection Contact
Questions regarding data protection at Rückenwind plus can be directed to datenschutz@rueckenwindplus.ch.
Terms
Personal data refers to all information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.
Processing includes any handling of personal data, regardless of the means and procedures used, such as querying, comparing, adapting, archiving, storing, retrieving, disclosing, procuring, collecting, recording, deleting, revealing, ordering, organizing, saving, modifying, disseminating, linking, destroying, and using personal data.
Collection of General Data and Information
With each visit to the website, a series of general data and information is collected. This general data and information is stored in the server’s log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites that are accessed on our website via an accessing system, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to avert danger in the event of attacks on our IT infrastructure.
This data and information are required to (1) correctly display the content of our website, (2) optimize the content of our website, (3) ensure the long-term functionality of our IT infrastructure and the technology of our website, and (4) provide law enforcement authorities with the necessary information in the event of a cyberattack.
Furthermore, Rückenwind plus may statistically evaluate this data and information and also use it to increase the data protection and data security of its IT infrastructure. The collected data and information are processed only for the purposes mentioned in this statement and are subsequently deleted.
Newsletter
You have the option to subscribe to our newsletter via our website. Data that you provide to Rückenwind plus for this purpose, in particular your email address and your name, may be used for the regular dispatch of our newsletter. The newsletter is sent either directly by Rückenwind plus or by a specialized company. You can unsubscribe from the newsletter at any time (via the link in the newsletter). You can also notify us by email at info_rueckenwindplus@hin.ch. The personal data will remain with us and, if applicable, with the company commissioned for newsletter dispatch, as long as you are subscribed to the newsletter.
Communication Options
The website contains certain information that enables quick electronic contact and direct communication, which also includes a general email address. If you contact us via the communication options offered on our website, your contact details and content will only be used to process and respond to your inquiry.
Please note:
When contacting us via info_rueckenwindplus@hin.ch, confidential transmission is possible if you also use a HIN address.
The data from the contact form and the patient registration form are transmitted encrypted to Rückenwind plus.
The data on the donation form is transmitted encrypted to Payrexx AG. Further information can be found at https://payrexx.com/datenschutzerklaerung
Applications
We process personal data about applicants to the extent necessary for assessing suitability for an employment relationship or for the subsequent execution of an employment contract. The required personal data results in particular from the requested information, for example, within the framework of a job advertisement. We also process personal data that applicants voluntarily provide or publish, in particular as part of cover letters, resumes, and other application documents, online profiles, and personal data entered via our website form. When contacting us via jobs@rueckenwindplus.ch, it cannot be guaranteed that your data will be transmitted encrypted and thus confidentially throughout the entire communication path.
Links to Other Websites
This website may contain links to websites of other providers. Rückenwind plus has no influence on these websites, their content, offers, or availability, or the privacy policies and regulations applicable there. Therefore, it disclaims all liability.
Cookies and Other Services
Rückenwind plus may use cookies on its website. Our cookie policy can be found here: Cookie Policy (EU) | Rückenwind PLUS
Audio and Video Content
We use services from specialized third parties to enable the direct playback of digital audio and video content.
Spotify
We use the services of Spotify for embedding audio files and podcasts on our website. The audio streaming platform is responsible for the processing of personal data in this context:
Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden.
When using the podcasts, we refer to the privacy policy of the respective provider from whom you retrieve the podcast. Our website uses a Spotify plugin to embed individual audio files, albums, or playlists from the platform on the website as a so-called iFrame, so that they can be played directly on our website. If you visit a subpage of our website where a Spotify plugin is embedded, a connection to the Spotify servers is established and the plugin is displayed within our website. This transmits to Spotify which website you have visited and which audio files you have played. Your IP address may also be transmitted to Spotify. If you play an embedded audio file, album, or playlist, this information is also transmitted to Spotify. If you are logged in as a Spotify user, Spotify assigns this data to your user account. If you do not want Spotify to be able to assign your visit to our pages to your Spotify user account, please log out of your Spotify user account. Further information on data protection at Spotify can be found here.
By using the Spotify service, personal data may be transmitted to Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden. Further information can be found in the Spotify privacy policy. Please note that your data may also be processed in the USA or other third countries.
YouTube
We use the services of YouTube for embedding videos on our website. The video and audio streaming platform is responsible for the processing of personal data in this context:
YouTube LLC (a subsidiary of Google LLC), 901 Cherry Avenue, San Bruno, CA 94066, USA.
When you start a YouTube video on our website, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited. This information (including your IP address) may be transmitted to a Google server in the USA and stored there. If you are logged into your YouTube account at the same time, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account before visiting our website or before playing the video.
We use YouTube’s so-called extended data protection mode. According to YouTube, this mode means that YouTube does not store any data about you as a visitor to our website before you watch or play the video.
By using the service, personal data may be transmitted to YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. Further information can be found in the YouTube Terms of Service, the YouTube Privacy Policy and the Google Privacy Policy. Please note that your data may also be processed in the USA or other third countries.
Subcontractors
The following categories of subcontractors process personal data as part of website operations:
Name | Purpose of Processing |
IT Service Provider
| Website Hosting and Operation Analysis and Evaluation of Website Visitor Data Email Provider IT Infrastructure and Support Software Provision |
Financial Service Provider | Accounting Processing of Donations |
Marketing Service Provider | Newsletter Dispatch |
An adequate level of security is ensured for all subcontractors.
Your Rights
You have the following rights regarding your personal data with us:
– Right to information about your personal data stored by us
– Right to rectification or erasure
– Right to restriction of processing
– Right to object to processing
– Right to data portability.
You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
Data Security
We take appropriate technical and organizational measures (TOMs) to ensure data security commensurate with the risks.
Access to our website is secured by transport encryption (SSL/TLS).
Changes
Rückenwind plus may amend this privacy policy at any time without prior notice. The current version published on our website applies.
27.12.2025